Preferred Care at Home’s 7-step caregiver-screening process for top-notch Home Care
At Preferred Care at Home, we understand the importance of having trustworthy and reliable caregivers for your home care needs. Our seven-step caregiver-screening process ensures that we recruit the best professionals in the field today.
Our primary focus is delivering outstanding home care service. While many businesses claim to be committed to excellence, we believe our clients genuinely deserve it.
To make sure you receive the highest-quality home care service, we subject all caregiver applicants to our rigorous screening process after receiving their comprehensive applications. Learn more about this process in the video and article below.
Caregiver Screening Steps
Step 1: Phone Interview
Before meeting prospective caregivers, we conduct a phone interview. We use the caregiver’s verbal communication skills as an early indicator to determine if they are the right fit for our home care team.
Step 2: Application Review
Experience is invaluable. We strive to have the best team, so we review each prospective caregiver’s work history to ensure they meet our strict standards, including a minimum of three to five years of private home care experience and documented completion of state-required training certifications.
Step 3: Face-to-Face Interview
At Preferred Care At Home, we personally meet and interview every applicant. During this crucial screening step, we consider communication skills, presentation, and experience. We also assess and record personality traits to ensure a perfect caregiver-to-client match. All caregivers must demonstrate a compassionate heart and a verifiable, consistent history of dependability at work.
Step 4: Experience Validation
Home-care-specific references are verified. What past clients, former colleagues, and friends have to say about the caregiver is essential to us. To meet our high standards, we mandate at least three industry-specific and three personal references, all confirming 100-percent satisfaction.
Step 5: Skills Assessment
The prospective caregiver must pass a comprehensive home-care-specific exam with a minimum correct score of 80 percent. We test for knowledge, understanding of skills associated with home care and the aging process, and appropriate cognitive reasoning skills.
Step 6: Background Check and Screenings
For all caregiver applicants, Preferred Care at Home performs Social Security validation; DMV checks; drug screenings; and criminal checks at the federal, state, and county level.
Step 7: Orientation and Continuing Education
Once all the prior requirements have been met, our caregivers take part in our specialized caregiver orientation. This includes an introduction to Preferred Care at Home’s culture, a review of state requirements and national standards regarding policy and procedures, courses on safety in the home, and understanding and honoring client rights. In addition, ongoing home care continuing-education modules are made available at no cost to every caregiver.
Caregiver Screening: Setting the Standard
By taking these steps, we ensure clients are matched with qualified, compassionate caregivers dedicated to delivering excellent home care services as part of our first-class team. If you’re seeking a caregiver like the ones described above, please contact us using the link below to set up a personal meeting with a top-quality caregiver matched to your personality and needs.